Refund policy


Forevervital Hassle-Free Returns & Refunds Policy

Because your wellness journey should be worry-free.
 Effective Date: August 4, 2025

We want you to feel great — not just about our products, but about the entire Forevervital experience. If something’s not quite right, we’ll make it right. Here's how.

 

 

Our 30-Day Promise to You

You have 30 days from the date your order is delivered to request a return — no stress, no hassle.

To be eligible for a return:

  • Your item must be unopened, unused, and in its original condition.

  • You’ll need a copy of your order number or receipt.

  • Items must be purchased directly from forevervital.com.

Opened a product by mistake? We get it. Email us anyway — we'll do our best to help on a case-by-case basis.

 

 

 Easy Return Process

  1. Email support@forevervital.com with your:

    • Full name

    • Order number

    • Reason for return

    • (Optional) Photo of the item or issue

  2. We’ll respond within 24–48 business hours with instructions.

  3. Ship the item back using your preferred carrier. We recommend a trackable service for peace of mind.

 

 

Fast & Friendly Refunds

Once we receive your return:

  • We’ll inspect and confirm its condition.

  • If approved, your refund will be issued to your original payment method within 7–10 business days.

  • You’ll get an email confirmation when the refund is processed.

Heads up: Original shipping fees (if any) are non-refundable.

 

 

Damaged or Wrong Item? We’ve Got You.

If your order arrives damaged, defective, or incorrect — we’ll make it right, fast.

Just email us within 7 days of delivery with:

  • A photo of the issue

  • Your order number

We’ll send a replacement or issue a full refund, no return needed.

 

 

Exchanges

We don’t do direct exchanges at this time. But you can:

  1. Return your item for a refund

  2. Place a new order for the item you want

Quick. Simple. Transparent.

 

 

International Orders

We gladly accept returns from anywhere in the world, but:

  • Return shipping, customs, and duties are your responsibility.

  • Refunds are processed in USD, based on your original payment method.

 

 

Items We Can’t Accept for Return

For safety reasons, we cannot accept returns on:

  • Opened or used products

  • Gift cards

  • Items marked as “final sale”

 

 

Need Help? Let’s Talk.

Whether you need a return, a recommendation, or just a real human to talk to — we’re here.
 Email us anytime at support@forevervital.com and expect a response within 1 business day (usually faster).

 

 

Why We Do It This Way

We believe in health, transparency, and trust. Our return policy is designed to be fair to you and sustainable for us — so we can keep providing the highest-quality supplements, customer care, and experience.